Terms of Use

Last Updated: February 1, 2026

Introduction

These Terms of Use (“Terms”) govern your use of Kiara Health’s website, products, and services (collectively referred to as the “Platform”). By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our Platform.

1. Acceptance of Terms

By accessing or using the Platform, you expressly accept and agree to comply with these Terms. Kiara Health reserves the right to modify these Terms at our discretion. Any changes will be effective immediately upon posting to the Platform. Your continued use following any modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

2. Platform Use and Services

Kiara Health provides information and resources related to reproductive wellness, nutrition, mental health, environmental heath, preconception health, exercise, and fertility. Our Platform offers educational content, tools, and third-party resources designed to support your health journey. You agree to use our Platform lawfully and appropriately, and not to:

Use the Platform for any illegal purpose

Interfere with the operation of the Platform

Attempt to gain unauthorized access to any part of the Platform

Transmit harmful code or content

Misrepresent your identity or affiliation

3. User Accounts and Security

To access certain features, you may need to create an account. When registering, you agree to:

Provide accurate, current, and complete information

Maintain and promptly update your account information

Keep your password confidential and secure

Accept responsibility for all activities occurring under your account

Notify us immediately of any unauthorized access or security breaches

4. Health Information Disclaimer

Our content is developed in collaboration with licensed healthcare professionals and is intended to be informative and educational. However:

Content should not be construed as personalized medical advice

Information provided cannot replace consultation with qualified healthcare providers

Resources are general in nature and may not apply to your specific situation

Healthcare standards and recommendations evolve over time

5. No Medical Advice or Professional-Client Relationship

Using our Platform does not create a doctor-patient or professional-client relationship. Kiara Health does not:

Practice medicine or provide medical, mental health, or other professional services

Diagnose, treat, or prescribe for any health condition

Guarantee specific outcomes from following any information provided

If you believe you have a medical emergency, contact emergency services (911 in the US) or visit the nearest emergency facility immediately.

6. Limitation of Liability

To the maximum extent permitted by law, Kiara Health and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for:

Any direct, indirect, incidental, special, consequential, or exemplary damages

Lost profits, data, use, goodwill, or other intangible losses

Damages resulting from access to or use of (or inability to access or use) the Platform

Content or information accessed through the Platform

Any conduct of third parties, including defamatory, offensive, or illegal conduct

Unauthorized access to or alteration of your transmissions or data

The Platform is provided on an “as is” and “as available” basis without warranties of any kind.

7. Intellectual Property Rights

All content, features, and functionality of the Platform, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Kiara Health or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not:

Reproduce, distribute, modify, or create derivative works

Remove any copyright or other proprietary notices

Transfer the materials to another person or mirror them on any other server

Use the Platform’s content for commercial purposes without explicit permission

8. User Content and Submissions

By submitting content to our Platform (including comments, feedback, or testimonials), you:

Grant Kiara Health a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute your content

Represent that you own or have the necessary permissions for any content you submit

Agree not to post content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Platform, you consent to our data practices as described in our Privacy Policy.

10. Termination

Kiara Health reserves the right to:

Suspend or terminate your account

Restrict, suspend, or terminate your access to the Platform

Take appropriate legal action for any illegal or unauthorized use

Upon termination, your right to use the Platform will immediately cease, and all provisions of these Terms that should survive termination shall remain in effect.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising from these Terms shall be resolved exclusively in the courts located in the State of Delaware.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

13. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Kiara Health

kiara@kiara.health

By using Kiara Health’s Platform, you acknowledge that you have read, understood, and agree to these Terms of Use.

SMS Terms & Conditions

By providing your phone number and submitting your information through our website https://www.hellokiara.com/contact-us, you agree to receive SMS messages from Kiara Health. These messages may include responses to your inquiries, appointment reminders, service updates, and customer support follow-ups.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.

Wireless carriers are not liable for delayed or undelivered messages.

This SMS service is intended for individuals aged 18 years or older. By using this service, you confirm that you are at least 18 years old.

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